Shipping policy

1) Shipping Policy
Fast & Reliable Shipping
We are committed to delivering your order quickly and securely. All our orders are dispatched directly from our local domestic warehouses within 24 hours to ensure the fastest possible delivery to your doorstep.

Shipping Times
  • Processing Time: Orders are processed and prepared for dispatch within 24 hours. Same-day dispatch applies to orders placed before 12:00 PM.
  • Delivery Time: Most orders are delivered within 2 to 3 business days after being shipped. Fully tracked shipping details will be sent directly to your email.
  • Tracking Your Order: Once your order is shipped, you will receive a tracking number so you can monitor your package in real-time.
Late Delivery Protection
  • Late Delivery Guarantee: If your order doesn’t arrive within 10 business days of shipment, you may request a full refund. If the package arrives after the refund is processed, you may keep it at no additional cost as our apology.
  • Lost Packages: If tracking shows your package is "lost in transit," we will issue a full refund or immediate replacement.

 

Tracking Your Order
Once your order is shipped, you will receive a tracking number so you can monitor your
package in real time.


Lost or Delayed Packages
 Late Delivery Guarantee: If your order doesn’t arrive within 30 days of shipment,
you may request a full refund. If the package arrives after the refund is processed,
you may keep it at no additional cost.
 Lost Packages: If tracking shows your package is “lost in transit,” we will issue you a
full refund or replacement.

2) Return Policy

Hassle-Free Returns
Your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a simple and fair return policy.
Eligible Returns & Exchanges
  • Damaged or Defective Items: If your item arrives damaged or defective, you may request a full refund or replacement.
  • Wrong Item Received: If you receive the wrong product, we will send the correct one at no extra charge.
Return Window
  • Returns must be requested within 14 days of delivery.
  • Due to hygiene and health standards regarding maternity bedding, items must be unused, unwashed, and in their original packaging condition.
Refunds
  • Approved refunds are processed back to your original payment method within 3–5 business days.

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Shipping Policy – Frequently Asked Questions (FAQ)

How long does it take to process a refund?
Refunds are usually processed within 5–10 business days after the return is approved.

How long will it take to receive my order?
We aim to deliver within 2-3 business days. Most of our products arrive earlier (in about 3 days), but we provide a slightly longer estimate for reliability.

Do you offer international shipping?
Currently, we only ship to selected regions. Shipping availability will be shown at checkout.

How do I track my order?
Once your order has shipped, you’ll receive a tracking number via email. You can track your
package in real-time.

What happens if my order is delayed?
If your order is delayed beyond 30 days, you can request a full refund. If the package
eventually arrives, you get to keep it at no extra cost.

What if my package is lost?
If tracking shows your package as “lost in transit,” we will issue a full refund or replacement.

🔄 Return Policy – Frequently Asked Questions (FAQ)

How long do I have to return a product?
You may request a return within 14 days of delivery.

Which items are eligible for returns?
You can return items that are:
 Damaged on arrival
 Defective or faulty
 Incorrect (wrong item shipped)

Do I need to pay for return shipping?
Some products are eligible for free returns (check product page). If not, return shipping
costs may apply.